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Process, turnaround & terms

How I Work

Most practices have hired an agency before. They met a senior strategist on the sales call and never spoke to them again. This page is here so you know exactly who does the work, how fast things move and how you leave if it isn’t working.

Who does the work?

I do. Every crawl, every Search Console export, every schema block, every content brief and every monthly report. There is no junior team behind me and nothing is white-labelled or sent offshore. When you email, I answer.

How fast do things move?

Within 24 hours

I reply to your enquiry. Before the call I look at your site, your Google Business Profile and how AI tools currently describe your practice.

Weeks 1 to 2: Discovery

Strategy call, analytics review, competitor mapping and patient journey mapping. I learn your practice before I touch your website.

Weeks 2 to 5: Audit and strategy

Full technical audit, keyword strategy, content gap analysis and local visibility audit. You receive a findings report with a prioritised roadmap.

Months 1 to 2: Foundation

Technical fixes, schema, Google Business Profile optimisation, citation clean-up and tracking. Fixed, not just flagged.

Month 2 onwards: Content and authority

Service and procedure pages, new content, internal linking, E-E-A-T signals and links from healthcare-relevant publications.

Every month

A Looker Studio report with annotated insights and a clear agenda for the next month. Strategy review every quarter.

What are the terms?

  • A written scope and fee before anything starts. No surprise add-ons.
  • Healthcare SEO takes months to show its full effect, and I tell you plainly what to expect for your site before we start.
  • Project work (audits, tracking set-up, AI visibility strategy) has no ongoing commitment.
  • Everything is under NDA. I never publish your name or figures without written permission.
  • I don’t publish medical content without sign-off from your clinicians.

Questions practices ask

Will I speak to you or an account manager?

Me. There is no account manager layer. The person on the strategy call is the person doing the work.

Which time zones do you cover?

I work with healthcare organisations internationally and schedule calls in your working hours. Written updates arrive in your inbox, not a ticketing system.

What if SEO isn’t the right fix for my practice?

Then I’ll tell you on the first call. If your conversion rate, reviews or phone handling is the real bottleneck, you’ll hear that from me before any proposal.

Let’s talk

Is this a fit? Let’s find out

A free 30-minute strategy call. I review your current search footprint, local visibility and AI search presence before we speak, and tell you plainly what is achievable.

  • You speak with me directly, always
  • Reply within 24 hours
  • If SEO isn’t your bottleneck, I’ll say so
Book a Free Strategy Call →
Free visibility checkI review your site before we speak